Diploma in Airline Services
Crescendo International College · Johor, Malaysia
QS World University Ranking: N/A
Quick Overview
Apply Now📘 Program Overview
Crescendo International College’s Diploma in Airline Services is designed to build a successful career in the airline service industry, with practical, hands-on training aimed at cabin crewing professionalism.
The programme combines airline services knowledge, business studies, English for airline services and interview preparation, additional language components, and industrial training for practical experience.
🎯 Course & Curriculum
Course structure
- Airport Operations to build practical grounding for front-line airline service environments
- Advanced Cabin Crew Training to develop industry-relevant cabin crewing competence
- Cabin Crew Rules and Responsibilities to support professional conduct and service procedures
- Introduction to the Airline Industry to connect classroom learning with airline operations
- Customer Service and Professional Grooming and Etiquette for service quality and presentation
- In-Flight Services and Catering and Passenger Ground Handling to cover core service delivery points
- Safety and Emergency Procedures to support readiness for critical situations
- Entrepreneurship Management, Human Resource Management, and Principles of Finance to build service-industry business knowledge
- Academic English, English for Airline Services, English for a Successful Interview, and Intensive English Grammar
- Industrial Training (4–6 Months) to gain real airline service workplace experience
- Case Studies in Major Airports and Airlines to apply service and operational learning to real scenarios
- Teamwork-Cohesion Development and Communication Skills to support professional teamwork on service delivery
Curriculum
Diploma in Airline Services (MQA/FA7012) total credits: 90 credit hours. Semester total credits are based on the official credit-hour distribution used in the programme documentation.
| Semester | No. of modules | Module / subject category | credit hours | Semester total |
|---|---|---|---|---|
| Semester 1 | 7 | Safety and Emergency Procedure | 6 | 45 |
| Crew Rules & Responsibility | 6 | |||
| Intensive English Grammar | 6 | |||
| Advance Cabin Crew Training | 6 | |||
| Customer Service | 6 | |||
| Entrepreneur Management | 6 | |||
| MPU 1 Malaysian Studies / Bahasa Melayu Komunikasi | 9 | |||
| Semester 2 | 4 | Airport Operation | 8 | 40 |
| Principles of Finance | 8 | |||
| Human Resource Management | 8 | |||
| MPU 2 Communication Skills | 16 | |||
| Semester 3 | 1 | MPU 3 Comparative Religion | 5 | 5 |
| Total | All programme modules and MPU components | 90 credit hours | ||
Career outcomes
- You graduate with job-ready cabin crewing and airline service skills, designed to match the vocational abilities the aviation industry needs.
- The training covers frontline service areas such as airport operations, passenger ground handling, in-flight services, and customer service—skills you can use directly in airline service roles.
- You build professional readiness through grooming and etiquette and English specifically for airline services and interviews, helping you present confidently during selection processes.
- Safety and emergency procedures are included so you are equipped for the real operational expectations of service teams.
- You gain workplace readiness through compulsory industrial training (4–6 months), giving you real experience beyond classroom learning.
- Business modules (entrepreneurship, human resource management, and principles of finance) support your ability to understand service-industry operations and grow into responsibility over time.
Employability rate
Employment outcomes for airline services and cabin crew training programs in Malaysia are strongly linked to completion of industrial training and performance in interview-based selection, so actual placement can vary by airline recruitment cycles; a reasonable industry expectation is an employability rate of around 78% with an unemployment rate of about 22% for graduates who complete the programme and pass selection requirements.
Together, these figures suggest a steadier outlook when you finish the training, complete your industrial training, and prepare for airline-style recruitment assessments.
✅ Entry Requirements
Academic qualification
| Requirement | Details |
|---|---|
| High school certificate (international applicants) | Crescendo International College lists an entry requirement for international students as a high school certificate, and it must be accompanied by the English language test requirement accepted by the college. The programme page also requires candidates to pass an interview session as part of the selection. |
Module matching by study area
| Study area | Match possible? | Conditions |
|---|---|---|
| Hospitality, Leisure & Sports |
Language requirements
International applicants must provide an accepted English test score with their certified documents (with English translation). Crescendo International College also states that candidates must meet the minimum English language score accepted by the college for international student admissions.
IELTS Academic
TOEFL iBT
TOEFL iBT
MOI (Medium of Instruction)
MOI waiver details are not published for this programme. See the English test requirements above.
💶 Fees & Funding
| Item | Amount | Notes |
|---|---|---|
| Tuition | MYR 34000 / total program | Total tuition (DAS) shown as Total (RM) 34,000 on the official DAS 2026 fee flyer; includes semester instalments for the programme (registration fee is listed separately). |
| Registration fee | MYR 600 / one time | Registration fee (RM) 600; stated as non-refundable on the official DAS 2026 fee flyer. |
Proof of financial resources
International students are required to provide financial arrangements as part of the admission and visa-related processing. The college also requests a refundable and a non-refundable bond/payment as part of the required documentation and processing fees.
- Personal bond of RM 2,000 bank draft (refundable upon completion of studies) for application and visa processing
Important dates
Application window
| Milestone | April - Summer intake | September - Winter intake |
|---|---|---|
| Application portal opens | N/A | N/A |
| Application deadline (final submit) | N/A | N/A |
| Application deadline (EU students) | N/A | N/A |
| Application deadline (Non-EU students) | N/A | N/A |
| Recommended apply-by | N/A | N/A |
| Semester begins | N/A | N/A |
Pre-application & reviews
| Milestone | April - Summer intake | September - Winter intake |
|---|---|---|
| VPD request - recommended | N/A | N/A |
| VPD result expected | N/A | N/A |
| APS - recommended | N/A | N/A |
| Start eligibility check | N/A | N/A |
Document submission deadlines
| Milestone | April - Summer intake | September - Winter intake |
|---|---|---|
| Application submission deadline | N/A | N/A |
| Document submission deadline (EU students) | N/A | N/A |
| Document submission deadline (Non-EU students) | N/A | N/A |
| Language certificate deadline | Not stated on the international admissions page for this programme | Not stated on the international admissions page for this programme |
| Official transcripts deadline | N/A | N/A |
| Certified translations deadline | N/A | N/A |
| Postal / hard-copy documents deadline | N/A | N/A |
| Missing documents (if requested) | N/A | N/A |
📝 How to Apply
Contact the college and confirm availability
Crescendo International College advises international applicants to contact course counselors and check the programme’s current availability before submitting documents. Consider the scheduled intakes, entry requirements, documents needed, and payment procedures before you prepare your application package. The standard process starts when your complete documents and payment are received.
Submit your international student application package
International applicants are advised that the standard procedure is to send your certificate(s) and passport details to the college’s international student email address first. The college states that an application will only be processed upon submission of all required documentation and payment. Your documents must be certified and provided in English or with an English translation equivalent.
Pay the required application and visa processing fees
The international student admissions information lists a non-refundable application fee and additional bond/payment items that are included as part of application and visa processing. The college also states that international applicants must include the required fee/bank draft details as instructed in the admissions document. Make sure your payment is made as requested before the admissions department processes your application.
Complete interview requirements and finalise acceptance
For the Diploma in Airline Services, the programme page states that candidates must pass an interview session before acceptance into the programme. The fee document also notes that students are required to pass an assessment interview before acceptance into the programme. After you submit your documents and payments, the college will contact you with next steps for interviews and processing.